Data, privacy, and how your files are handled
What this solves: Understanding what happens to the documents you upload.
Quick answer: You keep ownership of your documents. ExhibitPro processes them to produce labels, then keeps them for the duration of your subscription plus 90 days, and deletes them after that (unless required by law).
Key points:
- Ownership: you retain ownership of your files. You grant College Produce a limited license to process them to provide the service.
- Retention: subscription duration + 90 days, then deleted (unless required by law).
- Sessions and History are stored locally on your device (browser storage), separate from server-side processing.
- Payments are processed via Stripe. Card details are not stored by ExhibitPro directly.
- Safeguards: industry-standard technical and organizational measures.
- Company: College Produce Inc., 123-205 5 AVE SW, Calgary, Alberta T2P 2V7, Canada.
- Governing law: Alberta, Canada; binding arbitration in Calgary; class-action waiver applies.
Legal reading: full Terms of Service at test-exhibitpro.collegeproduce.com/privacy.
HIPAA / PHI: College Produce is not a HIPAA Covered Entity. If you need to process PHI, contact us to request a BAA.
Still stuck? Send us this: Email info@collegeproduce.com with legal or privacy questions, or support@collegeproduce.com for account-specific concerns.