Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Can I get a refund?

What this solves: Setting refund expectations and routing the request.

Quick answer: If something went wrong with a charge, contact support and we'll make it right. Cancelling stops future charges; for a specific charge, reach out and we'll review it.

Steps:

  1. Cancel to stop any future charges (see How to cancel).
  2. Contact support with your account email and the charge in question.
  3. We'll review and follow up.

Still stuck? Send us this: Your account email, the charge date, and what happened.